About this policy
6385494 Canada Inc. respects the privacy of the people who visit our website and use our services. This policy explains what personal information we collect, why we collect it, who we share it with, how long we keep it, and the choices you have.
Last updated: 2026-08-05.
What we collect
When you visit our website, our server and the services described in this policy may record technical information such as your IP address, your browser type, the pages you view, and the date and time of your visit.
When you write to us through a form on our website, we collect what you enter in that form — usually your name, your email address or telephone number, and the content of your message. We use it to answer you and to keep a record of our correspondence. We do not use it for advertising.
Why we use it
We use the personal information described above only for the purposes it was collected for:
- to answer your questions and provide the services you asked for;
- to operate, secure and improve our website;
- to send you communications you have asked to receive;
- to meet our legal and accounting obligations.
If we ever need to use your personal information for a new purpose that is not compatible with the one it was collected for, we will ask you first.
Your consent
We collect and use your personal information with your consent, or where the law otherwise allows it. When we ask for your consent we ask in clear terms, separately from our other conditions, and for a specific purpose. You may withdraw your consent at any time by contacting the person named below.
Cookies and tracking technologies
Our website uses cookies and similar tracking technologies, including services in the following categories: audience measurement. Cookies are small files your browser stores; some are needed for the site to work, and others let us or our service providers measure how the site is used or show you advertising. Some of these technologies are pixels or scripts rather than cookies, and this section covers them too.
Your choices
Cookies that are not strictly necessary are placed only after you agree to them. You can change your choice at any time using the privacy settings on our website, and you can also block or delete cookies in your browser settings.
Who we share it with
We do not sell your personal information, and we do not share it with third parties for their own purposes.
We do use service providers who process information on our behalf, including: Cloudflare Web Analytics. They may use the information only to provide the service we asked them for.
We may also disclose personal information where the law requires it, or where it is necessary to establish or defend our legal rights.
Information processed outside Québec
Some of the service providers we use process personal information outside Québec, in the following places: the United States. Information held in another jurisdiction may be subject to the laws of that place, including lawful access by its authorities.
Before entrusting personal information to a provider outside Québec, we consider how sensitive the information is, the purpose it will be used for, the protections the provider has in place, and the legal framework that applies where it will be processed.
How long we keep it
We keep personal information only as long as it is needed for the purpose it was collected for, or as long as the law requires us to keep it. How long that is depends on the information: a message you send through our website is kept while we deal with your request and for a reasonable period afterwards, while records we must keep for tax or legal reasons are kept for the period the law sets.
When personal information is no longer needed, we destroy it or anonymize it.
Your rights
You have a right of access to the personal information we hold about you. You may ask us for a copy of it, ask us to correct it if it is inaccurate or incomplete, and ask us to delete it where we no longer have a reason or a legal obligation to keep it. You may also withdraw a consent you gave us earlier.
To make a request, contact the person named below. We will answer within 30 days. If we refuse a request, we will tell you why and how you can have that decision reviewed.
Who is responsible
The person in charge of the protection of personal information at 6385494 Canada Inc. is Jeremy Chapman, our privacy officer. Contact them with any question about this policy, to exercise the rights described above, or to make a complaint:
- Email: privacy@phasma.ca
- Address: 99 20e Ave, Deux-Montagnes QC J7R 4E7
How we protect it
We take reasonable measures to protect personal information against loss, theft and unauthorized access — including limiting access to the people who need it to do their work, using encrypted connections on our website, and choosing service providers that offer appropriate protections.
No website or system can be completely secure, so we do not promise that it is. What we can say is what we do, and what we will do if something goes wrong — which is set out in the next section.
If something goes wrong
If a confidentiality incident involving your personal information occurs and it presents a risk of serious injury, we will notify you and the Commission d’accès à l’information promptly, and we will take reasonable steps to reduce the risk of harm and to keep it from happening again. We maintain a register of confidentiality incidents.
How to complain
If you are not satisfied with how we handled your personal information or your request, you can make a complaint to us using the contact details above. You can also make a complaint to the Commission d’accès à l’information du Québec, which oversees the protection of personal information in Québec.
Automated decisions
We do not make decisions about you based exclusively on automated processing of your personal information, and we do not use it for profiling.
Biometric information
We do not collect or use biometric information — such as facial images used for recognition, fingerprints, or voiceprints.
Changes to this policy
We may update this policy as our services change or as the law does. The date at the top tells you when the version you are reading took effect. If a change materially affects how we use personal information we already hold, we will take reasonable steps to tell you.